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September 14, 1998

Human Services and Public Safety Committee Final Report

Within the framework of a broad goal that encompasses the spirit of Reston�s founders, the Subcommittee on Human Services and Public Safety has developed goals, objectives, and strategies focused on the needs of a variety of population groups and a number of specific issues as an approach to the development of our proposed blue print for where we want to be in the year 2020. Subcommittee Goal

Our approved Subcommittee goal statement is:

To assess and identify the human services and public safety needs in Reston in order to maintain and develop appropriate services which will afford every resident the opportunity to live in a safe environment that fosters individual autonomy and self-reliance and supports the original goals for Reston to be a community for all ages and incomes, throughout the various stages of life;

To challenge other sectors, such as the civic, faith, and business communities, to work collaboratively to meet the identified human services and public safety needs in Reston;

To ensure that all residents are aware of and have access to the public safety and human services which have been established to support the goals of our community. Framework

In looking at the human services and public safety needs of Reston citizens today and anticipating what they might be in the year 2020, we approached our task from two perspectives � we looked at (1) population groups and (2) services. We recognize that the context of families is important in looking at both population groups and services.

Population groups:

  • Aging
  • Disabled population (mental health; substance abuse, mental retardation, physically handicapped)
  • English as a Second Language Population
  • Youth

Specific Services:

  • affordable child care
  • affordable health care
  • affordable housing
  • communications (awareness outreach efforts about services)
  • hunger
  • libraries
  • public safety needs (police and fire department services)
Subcommittee Process

Each Subcommittee member "Issue Lead" took the responsibility of drawing up "snapshots" of where we are today as a community in each of these areas. Research includes reviewing national, state, county and related documents -- from community assessments to departmental strategic plans -- interviewing those currently responsible for the issue areas we have identified, and getting feedback from consumers of services. A bibliography of resources is included with our final report.

Once these "snapshots" were developed, the "Issue Leads" presented their proposed goals and objectives on where we should be in the year 2020 to the full Subcommittee. We discussed the proposals as a group, and the "Issue Leads" then incorporated the suggestions of the full Subcommittee membership into their revised drafts.

Challenges and Opportunities (an overview)

Excerpts from some of our Subcommittee issue reports point to the challenges and opportunities facing the Reston community in the human services and public safety arena. For instance, how do we meet the challenge of providing access to decent affordable housing in Reston when currently the demand far exceeds the supply, and Reston is mostly built out? How do we provide families with access to quality affordable child care when more than half of the centers available in Reston currently have waiting lists? How do we meet the needs and tap the resources of our growing older population in Reston, which is expected to represent one in eight persons by the year 2010?

We have found that one of the most significant challenges in our area is the increasingly younger age of substance abusers. Addictions are now occurring in 7th and 8th grades, and these children are moving more quickly than their counterparts to more addictive and dangerous substances. Clearly we need to ensure the availability of adequate prevention and early intervention programs.

We need to develop services for youth that support and encourage positive development and fosters a sense of belonging to the community. We need to involve all in our community as youth mentors, and we need to pay more attention to the development of after school programs, particularly for our middle school age youth. We need to provide our young people with opportunities for leadership and community service

Yes, children and families do experience hunger in Reston. We have found that twenty-four percent of children in Reston schools are on free or reduced-price lunches, that Herndon-Reston FISH and Reston Interfaith currently distribute over $100,000 worth of food to those in need in our community. How do we eradicate hunger in Reston?

We want to ensure that all families and individuals living in Reston will have access to affordable health care services, and that they will know how to access needed medical care. We have found that currently, in 14 percent of area households, one or more persons are uninsured. We would like to develop and track measures for a "Healthy Community" specific to Reston, and we know we need to develop innovative outreach programs for screening and referrals for non-English speaking households and lower income or uninsured persons.

We have learned that the usage at the Reston Regional library continues to soar. As of June, 1997, visitors to Reston Regional continue to outnumber those at any other branch in the Fairfax County system, yet a high percentage of those visitors cannot find the information or books they seek. We need to expand the Reston Regional Library and ensure quality library services are available to library users in our community.

On a positive note, the Reston District Police Station is tied at number six for the lowest index crime rate of the seven District Stations in Fairfax County. How do we maintain and even better this record? In its strategic plan, the Fairfax County Police Department recognizes that a key element will be to recruit and train a motivated, diverse, and quality work force for the future. The Fairfax County Fire and Rescue Department shares this goal and concern, and recognizes the importance of a diverse and well-trained force. Subcommittee: Issue Leads (Population Group)

Aging Population Fred Bisson; Fran Butler

Disabled Population Susan Jones

Mental Health;

Substance Abuse,

Mental Retardation,

Physically Handicapped

English as a Second Language Population Ernesto Melendez; Freya De Cola

Youth Ernesto Melendez; Freya De Cola

Mary Malzahn Bogle Services

Affordable Child Care Lynn Lilienthal; Ann Marie Twohie

Affordable Health Care Patti Hartsfield

Affordable Housing Sonja Vaughan

Communications (Awareness about Services) Jan Bradshaw

Hunger Priscilla Ames

Libraries Priscilla Ames

Public Safety (Fire & Police) Bob Beach; Mark Rohr

Fran Butler, Chair Measuring Success

The Human Services and Public Safety Subcommittee will consider our work successful if we can:

  • raise awareness levels in our community about our critical human service and public safety needs
  • educate people
  • motivate individuals, organizations, and our local governments to come forward and work together on solutions for meeting the needs before us.
Individual Reports

Following are individual reports of population groups and specific issues, followed by a resource list.

The Aging Population
(Prepared by Fred Bisson and Fran Butler)

GOAL:

To meet the needs and utilize the resources of Reston�s growing older population; to provide opportunities for the continued involvement of Reston�s older citizens in the community, and to establish a central point of contact so that older Restonians and their families can have access to information about services and opportunities for older members of our community.

CURRENT STATE OF AFFAIRS:

In the United States the older population (persons 65 years or older) numbered 33.9 million in 1996 � 12.8 percent of the US population, or about one in every eight Americans. The most rapid increase in the older population is expected between the years 2010 and 2030 when the "baby boom" generation reaches age 65. People 65 and over are projected to represent 20 percent of the population in 2030, or one in five Americans. As of the 1990 census, the percentage of older adults in the Fairfax area was relatively low (6.7 percent versus 12.5 percent nationally), but the Fairfax County Office of Management and Budget projects that the proportion of older persons in Fairfax County will reach the national average by the year 2010.

Older persons today are more educated, more financially secure, and in better health today than ever before. The Fairfax Area Commission on Aging, in a recent report to the Board of Supervisors, described the older population in the Fairfax area as "a group of talented, vital individuals with valuable resources to share with the community." The Commissioner reported "it is important to continue to work to improve the quality of life for these individuals and to provide opportunities for them to contribute meaningfully to their community" and "our community can reap the benefits of this valuable human resource by working to help older persons maintain their independence and maximize their abilities and talents to benefit the community." The Fairfax Area Commission on Aging, created by the Board of Supervisors in March 1973, is a citizens advisory body established to identify and promote better understanding of the problems of the aging and to plan and promote activities that contribute to their well being.

The Fairfax Area Agency on Aging (AAA), established by the Board of Supervisors in October 1976, provides services for older adults in Fairfax County. The primary goal of the AAA is to improve the quality of life and promote independent living for older adults. The Area Agency on Aging serves as a focal point for advocacy and leadership in the development of the aging network in the Fairfax area. It plans, coordinates, and funds many services for senior adults, including employment, home-delivered meals, client assistance, and volunteer opportunities. It contracts for additional programs with both public and private organizations, including employment, homemaker/personal care, legal services, nutritional supplements, meals at senior centers, home-delivered meals, and transportation. The following are representative programs provided by the Area Agency on Aging:

  • Adult Day Health Care Services
  • the Senior Community Service Employment Program (SCSEP), a job and life skills training program for persons 55 and over
  • Friendship, Senior, a program through which volunteers regularly visit socially isolated senior adults to provide companionship and emotional support
  • "Companion Registry" which lists persons interested in assisting others with daily living activities; transportation programs
  • Seniors in Action (SIA), which develops special volunteer projects for homebound individuals and groups age 55 and over.
  • Telephone Reassurance, a program through which a volunteer is matched with an elderly person and calls once a week to visit by telephone.
  • Virginia Insurance Counseling and Advocacy Project (VICAP), a program through which trained volunteers help senior adults with understanding Medicare rules, Medigap policies, Medicare HMO plans, and long-term-care insurance.
  • Volunteer Guardianship: Volunteers serve as legal guardians for older clients who have been determined by the court to be incapable of handling financial/personal matters.
  • Volunteer Home Services for Seniors, a program through which olunteers assist with a variety of services to enable clients to maintain their independence while living in their own homes, such as grocery shopping, light housekeeping, minor home maintenance, transportation (to medical appointments, for errands, and to volunteer jobs), and yard work.
  • ElderLink: Through a public/private partnership with the Fairfax Area Agency on Aging, the Inova Health System, and the Alzheimer's Association, ElderLink provides consultation and case management services to elderly persons with multiple needs.
  • Northern Virginia Long-Term Care Ombudsman: The goal of the Ombudsman program is to improve the quality of life for residents in licensed nursing homes and adult care residences, as well as recipients of adult day care and home care services. Volunteers are trained to serve as advocates for the needs and rights of the residents.

Other County Agencies also administer programs that benefit older persons in our community. The Department of Housing and Community Development administers a Home Repair Program for the Elderly as well as a Home Improvement Loan Program. The Office of Assessments administers a Tax Relief Program for the Elderly.

In Reston, the Reston Association established a "Senior Advisory Committee" charged with developing and implementing programs to benefit Reston�s senior adults. There is also a Senior Center in Reston providing meals and socialization for older residents, and several assisted living and retirement homes for seniors in Reston. However, evidence suggests that existing resources may not meet current or projected needs. A trend noted in the Fairfax area in general is that mid-life adults are moving their aging parents from other parts of the country to live nearby them. The Fellowship Foundation has no plans to build another senior housing unit in the near future, but there is a waiting list now and probably will be for some time to come for Fellowship Foundation senior housing in Reston. Meanwhile, new Inova Assisted Living Housing Facility will open shortly in Reston, and CareMatrix of Massachusetts is planning to construct housing for the elderly in Reston.

OBJECTIVES:

  • Work with existing commissions, organizations and agencies to continue and to expand services and opportunities for older persons in our community, recognizing their growing numbers, their diverse needs, and their untapped potential to contribute to the community.
  • Establish a central location for the distribution of information about affordable housing, education, entertainment, fitness, health, recreation, transportation, and other services for seniors in Reston.

STRATEGIES:

  • Support, enhance, and expand the role of the Reston Senior Advisory Committee
  • Develop a Handbook explaining what is available in Reston for seniors.
  • Develop volunteer opportunities for older persons to contribute to the community, including assistance to other seniors and mentoring opportunities with youth
  • Appoint older Restonians to all citizen advisory groups, including the Fairfax Commission on Aging.
  • Develop transportation plans that take into account the growing numbers and diverse needs of seniors in Reston.
  • Develop employment options and employment training opportunities for older workers in Reston.
  • Work with educational institutions to develop educational opportunities for older persons, such as development of a satellite campus in Reston of George Mason University�s Learning in Retirement Institute (LFI).

English as a Second Language Population
(Prepared by Freya De Cola and Ernesto Melendez)

GOAL:

Individuals and families who are new to American culture and who speak a language other than English as their primary language should be able to live and thrive in Reston according to the founding principles outlined by Robert E. Simon.

CURRENT STATE OF AFFAIRS:

The English as a Second Language (ESL) population has been and is expected to continue increasing in the metropolitan region, including Reston. In 1990, 14.3% of Reston households reported speaking a language other than English at home (1990 US Decennial Census).

As of 1994, 22% of the student enrollment in Fairfax Co. Public Schools was Asian or Hispanic, many of whom were recent immigrants (FCPS figures). These numbers are predicted to increase to 33% by the year 2003 (Hodgkinson 1995). Reston numbers are slightly lower than the county as a whole for these two groups, particularly Asians, but the rate of increase is comparable with the county. Newcomers from the Middle East and Eastern Europe are not counted separately from Whites as a category, nor are African immigrants identified as a portion of the Black population, but a visit to any Reston school ESL classroom reveals their presence in the community.

The 1995 Fairfax-Falls Church Community Needs Assessment found among households where a language other than English was spoken there was a higher level of human service problems reported, and households were more likely to be low-income. Need for help with English was the predominant problem reported, but there was also a higher incidence of health care, employment, financial and child care problems reported. This was particularly true for Spanish-speaking households. When services were needed but not used, the primary reasons given by ESL households were that they did not know where to find help or they could not afford the costs of help. A coordinated county Human Services Access phone service exists in English and Spanish, but budget cuts have weakened the outreach efforts (State of Human Services in Fairfax County, 1997).

OBJECTIVES

  • Increase and strengthen outreach to ESL families through personal contact at the school and community level to ensure that people have information about services and to build trust and acceptance for using the services.
  • Make services and information more accessible to communities through use of a mobile resource van.
  • Increase free or low-cost, easily accessible English language instruction for adults, using content that helps people learn about both language and American culture.
  • Strengthen employment outreach by Reston businesses to ESL youth and adults, with ongoing training to increase language and job skills.
  • Develop and support affordable out-of-school activities for children and youth of ESL parents who must work long hours at several jobs in order to survive financially (see strategies in youth issues report).
  • Find ways to provide health care coverage for low-paid workers who do not have medical insurance benefits.
  • Increase and improve channels of communication with non-English speakers in public safety and human services organizations and in the local media.

STRATEGIES:

  • Ensure the continuation of bilingual parent liaisons at Reston schools with a significant ESL parent population. Create full-time outreach worker positions by adding a community-based component to the school-based position, funded through a county human services agency and/or a local entity such as Reston Association or Reston Interfaith.
  • Explore grant funding to support a mobile resource van for outreach workers.
  • Expand the Adult Education program that provides free English classes for parents of FCPS students to more Reston schools. Classes have been held at Terraset and Forest Edge ES.
  • Provide bilingual staff or volunteer assistance, particularly in Spanish, for all emergency services, including the Reston District Police Station, Reston Hospital and Reston Fire Station.
  • Include news and information in other languages, particularly Spanish, in local media outlets (e.g. Jones Communication cable channel, Reston Times, Reston Connection).
  • Diversify cultural and recreational activities in Reston to reflect the diversity of cultures in the community.

The Disabled Population
(Prepared by Susan Jones)

CURRENT STATE OF AFFAIRS

Residents of Reston have access to a continuum of publicly funded mental health, mental retardation, and alcohol and drug services managed by the Fairfax-Falls Church Community Services Board (CSB). The CSB provides 24 hour emergency services, outpatient / case management, day support (vocational), psychosocial rehabilitation, residential, detox, prevention, early intervention and transportation services. Persons of all ages with physical and sensory disabilities are assisted and represented by the Disability Services Board (DSB). Private practitioners are also available to serve persons with mental health and substance abuse problems who can afford to pay privately or have an insurance benefit plan which adequately covers the needed services.

Mental Retardation

The percentage of persons with mental retardation in our community is growing and will continue to grow due to the increased life expectancy of this sector of our population. In FY98, 1917 persons with mental retardation accessed services on a county-wide basis. In Fairfax County, 981 persons with mental retardation receive vocational services, which includes paid employment and training and enables families to maintain family members with a disability at home. The CSB manages a directly-operated and a contracted-out residential service system that serves 414 residents.

Substance Abuse Services

Most Reston residents are served through county operated services, including Crossroads, Sunrise 1 & 2, A New Beginning, and Fairfax Detoxification. In Reston, substance abuse services are offered at Stonegate Village and neighboring housing, The Green (this program has a prevention focus, which includes outreach, case-finding, and referral); at the Human Services Building (where adults and youths receive outpatient treatment), and at the Embry Rucker Shelter (a substance abuse counselor provides prevention, assessment, referral, and intervention services to individuals and families). Dual language capabilities have been developed in Reston (Spanish, Asian). In Fairfax County, 3854 persons receive alcohol and drug treatment services annually.

Mental Health Services

In Fairfax County, 13,000 persons are provided with mental health treatment services annually. In Reston, mental health services are provided at the Human Services Building at Northwest Center for Community Mental Health. (Programs include case management, counseling and therapy, outpatient care, administration of medications, and a day program for youth.) The Reston Faraday Club provides psycho-social rehabilitation for area clients. Mental health services are also provided on site at the Embry Rucker Shelter.

Physically Disabled

In the Fairfax-Falls Church area, 37,500 persons have permanent disabilities which limit their activities. The Disabilities Services Board assists persons with disabilities with its educational, advisory, needs assessment, advocacy, monitoring, and catalyst functions. Various agencies provide specific services. For example, the needs of very young children are addressed through health programs and their day care needs through the Office for Children.

THE UNMET NEED

Mental Retardation

The most serious unmet need for persons with mental retardation is temporary and/or permanent residential services (currently, 507 persons are on the waiting list.) This situation will continue to worsen as caregivers age and die or are unable to provide care. There is a growing waiting list for vocational services for persons with mental retardation (currently 58 county-wide.)

Substance Abuse

One of the most significant challenges in this area is the increasingly younger substance abuser. Addictions are now occurring in 7th and 8th graders, and these children are moving more quickly than their counterparts to more addictive and dangerous substances. Binge drinking is also occurring at an earlier age. There is an increasing need for multi-lingual services. County-wide, 208 persons are waiting for residential alcohol and drug treatment, and the waiting list is growing.

Mental Health

The critical need in this area is medical services for persons with serious mental illness. More psychotropic medications are available which are extremely helpful; however, the cost has increased 41% in the last 3 years. 487 people are waiting for residential mental health treatment. This issue will become more significant as many of the clients� primary caregivers age.

Physically Disabled

54% of this population are employed in our area (as opposed to 83% of the general population) The local housing discrimination rate is 50%. 31% of the households which reported an unmet need for services for a person with a disability do not know where to find help; when they do find services, often there are waiting lists. Other needs are improving transportation access, accessibility of facilities, and community education about resources available. Public attitudes provide the most significant challenge in addressing the unmet need of this population.

GOALS:

  • To significantly reduce the incidence of substance abuse in the Reston community among the teen and preteen populations by ensuring that adequate prevention and early intervention programs are available.
  • To ensure that persons with mental illness, mental retardation, and substance abuse problems have access to proper treatment, housing, employment, transportation, and community support programs so they achieve their maximum potential for self-sufficiency.
  • To ensure that our community is accessible and inclusive and that persons with physical and sensory disabilities have the employment, housing, and transportation opportunities necessary to achieve their maximum potential for self-sufficiency.
  • To increase community-wide commitment to and implementation of prevention programs.

STRATEGIES

  • Increase knowledge and awareness of healthy lifestyles, warning signs and available resources for help.
  • Educate the community on the needs of people with disabilities; encourage advocacy for programs which will address these needs.
  • Increase public awareness and understanding of substance abuse, mental illness, mental retardation, and sensory and physical disabilities.
  • Encourage volunteerism in programs in the community.
  • Promote the development of employment opportunities for people with disabilities in the community; educate the business community that it is good business to hire people with disabilities and that there are resources available to them to help in this effort such as job accommodation assistance.
  • Exhibit strong leadership in preventing discrimination against persons with disabilities in housing and employment.
  • Develop outreach and prevention services at South Lakes High School and the teen center for students at risk of developing substance abuse problems; develop community resources to provide/augment funding.
  • Develop after-school programs for preteen students.
  • Enlist the support and help of local faith and business communities.
  • Advocate for full implementation of Americans with Disabilities Act in the community.
  • Educate sponsors of public events about the need to plan for the participation of persons with physical and sensory disabilities.
  • Include people with disabilities on the full range of boards and commissions in the community.
  • Exhibit strong leadership in eliminating insurance benefit plan discrimination against persons with mental illness and alcohol and drub abuse problems.

Youth
(Prepared by Mary Malzahn Bogle, Freya De Cola, and Ernesto Melendez)

GOAL:

The Reston community should support and encourage positive youth development and foster a sense of belonging for young people in the community. This can be achieved only through a holistic approach that views young people in the context of their families and that takes into account their individual, social, educational, spiritual, and recreational needs.

In order to offer a healthy spectrum of services and opportunities for youth, the Reston community should provide the following:

1.A full-range of services to meet the basic needs of Reston youth. Defined as:

  • Adequate shelter, food, clothing, medical care and family support
  • Material and psychological help during crises or ongoing difficulties
  • Educational programs that address different learning styles and needs

5.Activities that support positive youth development. Defined as:

  • Mentoring that provides adult attention and respect
  • Out-of-school activities that offer intellectual and physical stimulation, build social skills and strengthen individual self image, and promote pride in cultural heritage and the appreciation of other cultures
  • Opportunities for leadership and community service
  • Education and support to prevent destructive behaviors, such as drug and alcohol involvement, gang and criminal activity, sexual activity that can lead to pregnancy and sexually-transmitted disease
  • Job preparation and opportunities for employment

11. Support mechanisms that link youth to services and activities. Defined as:

  • Effective outreach to youth and families who are unaware of or not involved in services and activities
  • Transportation and inexpensive options to ensure broad access
  • Coordination between schools, county agencies and a broad range of community groups to determine needed services, publicize activities and facilitate access.

CURRENT STATE OF AFFAIRS:

According to a small group of respondents who play key youth development roles within the community, Reston already provides the following: Services to meet basic needs:

Adequate shelter, food, clothing, medical care and family support: Basic services such as food and shelter for youth are generally met through the same entities that provide these services to adults, such as Reston Interfaith, the Fairfax Department of Family Services, and FISH. (Also see the Affordable Health Care portion of the overall Human Services Report for Information on medical services for youth.)

Material and psychological help during crises or ongoing difficulties: Testing, assessment, and referral services are available through school counseling departments and the area office staff of psychologists, social workers, and a drug assessment counselor. Ongoing at-school counseling is limited. South Lakes High School has a RAP counselor through Northern Virginia Family Services, and South Lakes and Hughes MS have support programs, such as GRACE, Watchmen and the Advantage Program for limited groups of 5 � 20 students at risk of dropping out of school. Hughes also has a peer helping program and both schools have peer mediation. County services are available through the Northwest Center for mental health, drug treatment, and other crises. (Also see The Disabled Population portion of the overall Human Services Report for Information on mental health and substance abuse services for youth.)

Educational programs that address different learning styles and needs: The schools offer an array of specialized classrooms for particular needs: English as a Second Language, Special education for learning disabilities, Gifted and Talented and Advanced Placement classes, and high-school-level technical Education, both at South Lakes HS and, by bus, Chantilly Academy. For post-secondary education and work preparation, South Lakes has a well-stocked Career Center. South Lakes and Hughes are currently developing a Model Campus Program to strengthen ties between the schools and to help students make the transition. Parent liaisons provide some outreach to families to increase and improve communication. (For information on services for mentally retarded youth, see The Disabled Population portion of the overall Human Services Report for information on mental health and substance abuse services for youth.)

Activities that support positive youth development:

Although there are gaps in the type and amount (see Unmet Needs section), Reston already offers an exciting array of positive activities to its youth:

Mentoring that provides adult attention and respect: Some ad hoc mentoring connections are made between adults and youth at area youth-serving organizations like The Pit, the Reston Community Center, at community rooms and computer centers at Stonegate and Cedar Ridge housing complexes, and through community-based sports programs. Schools offer more formalized mentoring programs to a limited number of students, but with minimal training and support for mentors. Reach for Tomorrow, a program for eighth graders, provides mentors for participants.

Out-of-school activities that offer intellectual and physical stimulation, build social skills and strengthen individual self image, and promote pride in cultural heritage and the appreciation of other cultures: Reston boasts several sources of enriching and creative out-of-school activities for teens. These include: The Pit, The Reston Association, the Reston Community Center, The Reston Optimists Club, The Reston Youth Club, and Reston Youth Soccer. The latter three resources offer primarily athletic activities for teens such as swimming, football, and basketball.

� The Pit Fairfax County offers nine teen centers (one for each magisterial district). The Pit is the Hunter Mill District teen center and is housed in the same building through which the Fairfax County Family Department offers basic-need services to both youth and adults in the area. The Pit has three staff and offers an array of recreational programs, including monthly dances. Other activities include participation in special clubs, such as modeling and skateboarding clubs. Typically 12 � 15 year-olds are the population of teens most attracted to The Pit. Teens who are 16 and up occasionally come to the monthly dances offered, but otherwise seem to prefer less structured hangouts such as Reston Town Center.

� The Reston Community Center offers an exciting assortment of activities and special day trips, especially in the summer. For example, this year RCC offered a week-long "Road Rulz" Teen Camp for kids 12 � 14 years old. Each day, teens enrolled in this camp enjoyed a new outing such as trips to King�s Dominion, tubing, Go-Karts, etc. The RCC also sponsors dances for Langston Hughes teens (11 � 13) six times a year. The population of teens drawn to this event tends to be fairly diverse in ethnicity, but will draw less-mixed groups of kids depending on whether a DJ (more diverse) or band (less diverse) has been invited to play. In addition, the RCC has sponsored a Teen Fest during the early summer for the past seven years. This all-day event is held in Lake Fairfax Park and draws 600 � 800 teens, including the elusive 16 and up crowd. The Teen Fest is a "Lallapalooza-type" event that offers live bands, a buggy run, vendors selling merchandise of interest to teens, etc.

� The Reston Association co-sponsors, with the Reston Community Center, a series of five events for youth each summer. This year these include: two pool-side movies, an event at Planet Play in Plaza America, a summer dance, and a "Taco Barge" on Lake Anne. In addition, the RA sponsors ice cream socials and cookouts for teens at area pools and campsites throughout the summer. Although the bulk of RA teen activities are offered during the summer, the RA is attempting to start a series of day trips (e.g. skiing) during school winter and spring breaks. During the summer, the RA also sponsors a a teen camp which meets for excursions at various Reston locations such as Brown�s Chapel. A youth tennis program is also offered.

Opportunities for leadership and community service: In the summers of 1996 and 1997, Fairfax County received public-service grants to encourage youth in the area to perform community service. Using these funds, the Pit was able to offer a free week-long summer camp to kids in exchange for a certain number of community service hours. In addition, all area 8th graders are required to perform a small number of hours of community service as a requirement of their mandatory civics course. And, in order to be in The Honors Society, students must volunteer for a certain number of hours of community service. Otherwise, a primary source for involving young people in the community and public-service is through youth groups in Renton�s faith-based organizations. And although no community-wide strategy for maximizing youth leadership roles exists for Reston (see below), there are several notable opportunities for youth to take on responsible decision-making positions in the community. These include: A Teen Council at the Pit to advise on activities, a Teen Council at the RCC, two teen seats on the Board of Governors for the RCC, and a non-voting youth seat on the Fairfax County School Board. Also, well-known community activist Margaret Boyd offers the Fairfax Youth Leadership Group as an opportunity for young people to learn leadership skills.

Education and support to prevent destructive behaviors, such as drug an alcohol involvement, gang and criminal activity, sexual activity that can lead to pregnancy and sexually-transmitted disease: All public school students are given basic prevention information through the Family Life Education curriculum presented in health classes in elementary, middle, and the first year of high school. All schools have a peer mediation program to help students resolve disputes peacefully. Special program for targeted students (mentioned earlier in the crisis support section) deal with these issues, and discussion about making positive choices is incorporated to a greater or lesser extent into some after-school clubs (SADD Club, Latino Club, Step Team) and the PIT Teen Center program. The Fairfax Police Department offers an impressive array of gang- and crime-prevention activities targeted at youth, as well as school-based safety programs. These include: Educational activities offered by the Gang Detectives Unit in order to deter at-risk youth from gang involvement; school resource officers in each Reston school to assist in maintaining a safe learning environment and instruction on civics and conflict resolution; a school education officer in each district station (including Reston) to conduct activities like grading specific drug awareness and prevention materials and sponsoring bicycle safety rodeos for school; etc.

Job preparation and opportunities for employment: The primary source of youth employment in Reston is the Reston Association, which offers several hundred summer life guard and maintenance positions. The RA goes to great lengths to ensure that teens recruited for these jobs are from diverse ethnic backgrounds. Vocational training is also offered to youth through the schools (see above). In addition, the Reston Youth Club offers job programs such as a car wash and bike repair shop to teach youth appropriate workplace habits and skills.

Support mechanisms that link youth to services and activities:

Effective outreach to youth and families who are unaware of or not involved in services and activities: Most outreach to teens about the activities and opportunities available to them in Reston is done through flyers posted in the school and word-of mouth. A major outreach opportunity is the RCC�s annual summer Teen Fest at which organizations like The Pit get mileage out of sponsoring a booth and passing out flyers.

Transportation and inexpensive options to ensure broad access: Apart from normal school bus operations, sporadic van service at The Pit, and regular adult transportation options, such as RIBS, teens seem to rely on parents, bikes and older teens with driver�s licenses to get around the community.

Coordination between schools, county agencies and a broad range of community groups to determine needed services, publicize activities and facilitate access: Staff from the primary providers of out-of-school youth activities in the community, the RA, RCC, and the Pit, meet monthly in order to coordinate services and discuss activities they will co-sponsor. For example, these three groups frequently come together during the summer to provide Friday night pool parties, movies, and basketball games. Service providers at Stonegate and Cedar ridge subsidized housing complexes have monthly brown bag lunches to share information. The Reston Community Coalition, funded through the system�s Safe and Drug-Free Youth Section, includes representatives from schools, agencies, and community groups who work together to organize and support programs for youth to prevent drug use and violence.

THE UNMET NEED: Services to meet basic needs:

Crisis intervention services need to be available more quickly, with better coordination between the schools and county agencies. Schools need more effective mechanisms to deal with student behavior problems that grow out of emotional distress from family or other causes (e.g. professionally staffed time-out room to allow students express distress, regain control). There is a 6-month waiting list for alcohol and drug services. In March of 1997, 208 persons, adult and youth, were wait-listed for residential alcohol and drug treatment services in Fairfax County.

Activities that support positive youth development:

Teen Center programs should be expanded and diversified to appeal to a broader spectrum of youth. This will be possible when the new YMCA space becomes available. However, at last report, construction is held up by protests from local health clubs, which believe the Y will cut into their business. The area of greatest unmet need in the 12 � 15 year old category is for regular after-school care programs, especially for teens whose parents work outside the home. Although community organizations like the RCC are working with Langston Hughes on a Student-After-Care program, these plans are still in the early stages. Also, middle-school after-school sports and other recreational programs need to be increased.

Overall, opportunities that engage the interest and energies of youth who are 16 and up are meager. The reason for this may be that the bulk of Reston activities for youth are purely recreational in nature. Developmentally, older teens engage more readily with activities that provide an effective bridge into adulthood, such as employment, community service, and leadership opportunities. Although, Reston offers some services in each of these areas, the supply is not sufficient to meet the potential demand. For example, surprisingly little exists in the way of formal after-school job placement and internship programs for Reston youth. Although Reston schools have business partners such as the U. S. Geological Survey and the Reston Chamber of Commerce, these connections do not appear to be utilized for the purpose of providing internships to older teens.

Also, more young people could benefit from having a mentor. Programs need to be better organized, with more ongoing training and support for mentors, and coordination to ensure continuing relationships and to deal with problems that may arise. It is too much to ask busy school counselors to run such programs. More resources are needed. In addition, there is a shortage of male mentors.

Support mechanisms that link youth to services and activities:

Although the traditional means of outreach to youth are well-utilized, more creative mechanisms may need to be identified to reach a broader base of kids, especially during the summer when the schools are not available as a venue for flyer distribution. A strengthened parent liaison program, with joint school/county agency support, could increase personal outreach to heard-to-reach and language-minority families. Such outreach not only provides information to families, but, more importantly, builds the trust necessary for parents and youth to take advantage of available programs and services.

Transportation is one of Reston�s greatest areas of weakness in the meeting the needs of its youth. As noted above, the sources of transportation are very thin, and even public transportation like RIBS shuts down services around 9 p.m. on weekends, leaving kids who wish to stay out later high and dry. Adults who work with youth in Reston indicate that the lack of transportation is a major barrier to youth participating in the activities they offer.

Most activities for youth are offered for free or for a very inexpensive fee (e.g. Langston Hughes dances have an entry fee of $2). Cost only appears to be a barrier on day-trip activities such as ski trips and outings to King�s Dominion. For example, the RCC "Road Rulz" teen camp costs $205 per participant for the week.

Schools and county agencies often work separately when they could usefully collaborate in support of a young person and his/her family. More needs to be done to develop ways to combine efforts through joint planning and cooperative programming.

OBJECTIVES:

  1. Meet the needs of middle and high school-age youth who have substance abuse problems or who are at risk of developing them.
  2. Provide enriching after-school-care for younger teens.
  3. Technical/vocational programs for Reston youth should be strengthened.
  4. Provide to older teens a full array of internship, job mentoring, and other employment activities that effectively utilize the growing economy and job resources in Fairfax County.
  5. Provide a strategic range of student service, philanthropy, and leadership opportunities to all teens, especially those who are 16 and older. Promote youth inclusion on each of the leadership groups available in Reston, including those that do not specifically relate to youth concerns (e.g. environmental task forces).
  6. Expand mentoring opportunities and support for these programs; recruit more male mentors for Reston youth.
  7. Employ more creative outreach and marketing strategies to draw a broader population of youth into positive activities; strengthen the parent liaison program for this purpose.
  8. Provide an effective system of transportation to convey youth to and from positive activities.
  9. Provide small scholarships to lower-income youth so that they are not barred from participating in the more expensive activities offered to teens in the community.
  10. Improve coordination between schools, county agencies, and community groups to develop joint approaches to serving the needs of young people.

STRATEGIES:

(Each strategy corresponds to the objective of the same number above.)

  1. Provide in-patient and out-patient drug-and-alcohol treatment on demand to any youth who requires it. Develop outreach and prevention services at Langston Hughes Middle School, at South Lakes High School, and at the teen center for students at risk of developing substance abuse problems; develop community resources to provide/augment funding.
  2. Use the Reston Community Coalition as the vehicle for joint efforts to the local schools, county agencies, Reston community organizations, faith communities, and businesses to strengthen after-school programs and other programs that offer positive out-of-school activities for younger teens. Also, investigate and support the efforts to develop a more comprehensive system of after-school care currently being pursued by Langston Hughes school and the Reston Community Center.
  3. Identify 8th grade students who would benefit from the Chantilly Academy technical/vocational program, publicize the program to them and their parents and provide counseling support to enable a broader range of students to enter the program. Make an expansion of technical/vocational courses part of the school plan for South Lakes High School.
  4. Develop a collaboration between the Reston Chamber of Commerce, South Lakes High School, Herndon High, and areas businesses to promote short- and long- term youth apprenticeships. Utilize the time, experience, and connections of area retirees by establishing a local Senior Executive Corps to mentor youth on how to navigate the world of work. Consider beginning a program to allow high-school seniors to spend one month of the school year in an on-the-job situation of their choice. Expand and/or replicate successful area models to teach appropriate workplace habits and behavior to young people such as the car wash and bike repair programs sponsored by the Reston Youth Club. Excellent resources on additional school-to-career strategies for young people (e.g. Opening Career Paths for Youth: What Can Be Done? Who Can Do It?) can be obtained from the American Youth Policy Forum at 202-775-9731.
  5. Encourage area non-profits and civic organizations to include young people on their Board of Directors or to establish youth advisory committees. Encourage area foundations (especially the community foundation which serves Northern Virginia) to establish youth grantmaker programs which allow young people to award grants from a small pool of funds to worthy philanthropic projects in the community, particularly those proposed by other youth. Encourage the schools to expand the one-week-long community service requirement for all students. Request that local businesses sponsor additional after-school recreation and summer-camp scholarships for youth who fulfill a community-service requirement. Survey area faith communities on opportunities offered to youth for local and out-of-town community service projects and explore ways that these efforts can be supported and expanded. Consult Margaret Boyd in developing further strategies. An excellent and practical resource on further strategies to support youth philanthropic and leadership endeavors can be obtained by calling The Conference of Southwest Foundations at 214-740-1787 and asking for a copy of Look What Kids Cam Do: Youth in Philanthropy.
  6. Encourage and support area middle- and high-schools in developing financial support for and contracting with an established mentoring organization such as Big Brothers Big Sisters of America in order to administer (e.g. provide adequate matching, training, and support to mentors and mentees) the school-based programs.
  7. Create community-based outreach worker positions, similar to or combined with parent liaison positions in the schools, to reach more youth and their families to involve them in positive out-of-school activities (see ESL report strategy outreach, as well).
  8. Request that the Reston 2000 Transportation Committee and its successor group for implementation address the issue transportation needs of young people, particularly younger teens, as part of the overall transportation strategy for Reston.
  9. Encourage local businesses to set up a scholarship fund to allow more low-income young people to participate in after-school and summer recreational activities. (See Strategy #5 for a related recommendation on youth after-school and summer recreational scholarships.)
  10. Support and promote more coordinated service delivery to youth through schools, public safety agencies, and county and private human service providers by following the Human Services Redesign Plan approved in 1993.

AFFORDABLE CHILD CARE
Prepared by Lynn Lilienthal and Ann Marie Twohie)

GOAL:

That families will have access to affordable, quality child care.

  • That there is a spectrum of care for infants, preschoolers, kindergartners, and school-age children. Programs are available for youth -- children in 7th through 12th grades.
  • That there is a variety of care: Family Day Care providers, Child Care Centers, Early Start and Head Start programs, and School-Age Child Care (SACC) which is operated by the Fairfax County Office for Children.

CURRENT STATE OF AFFAIRS:

There is a variety of child care available in the greater Reston area for children from infancy through 12 years of age (see list included in resource materials). 11 of 19 Reston child care centers surveyed in April 1998 reported a waiting list; 11 of 16 Herndon centers surveyed reported a waiting list. None of the centers had immediate openings for infants.

The Fairfax County Office for Children has 385 permitted family day care homes where 210 Reston/Herndon preschool children who participate in the county's tuition assistance program (Child Care Assistance Program) are cared for each day. There are additional family day care homes which are licensed by the State but not permitted by the Fairfax County Office for Children (number not available at time of this report)

There are 439 children (infant-school-age) enrolled in Reston/Herndon child care centers who are participating in the Child Care Assistance Program.

The Office for Children operates the SACC program for children in elementary school. There are 600 school-age children enrolled in this program in the Reston/Herndon area.

Of the 4000 children served throughout Fairfax County by the Child Care Assistance Program, 649 of them are served in the Reston/Herndon area. In addition, 600 children in the Reston/Herndon area are served by SACC which also provides subsidized care.

The Office for Children has recently been able to open the waiting list for the Child Care Assistance Program and begin enrolling new families. However, the number of child care spaces available is limited, as demonstrated by the survey noted above; and, while there currently is no waiting list for the subsidy program the funding streams for such care is variable. It is possible that the funding situation may change in the future, resulting in a growing waiting list.

In addition, the Fairfax County Office for Children and Public Schools administer Head Start Programs. Approximately 231 families in Reston and Herndon are served by Head Start. There are 11 Head Start classrooms in 7 Reston/Herndon elementary schools; families are also served by Head Start Parent and Child Centers.

OBJECTIVES:

  • Advocacy for children's needs and continued local funding to access State and Federal funds.
  • Advocacy for funding for Head Start and Early Start programs to serve children in the Reston/Herndon area.
  • A Resource and Referral Service will be in place to communicate to all families information about Child Care services in the community.
  • Innovative programs for 7th-12th grade children. School buildings open with recreation and vocational programming. Staff for programs will be public or private, or a combination thereof.
  • Care for special needs children, care at unusual times, and care for ill children will be explored.
  • Professionalism for all persons working in the Child Care field: Coordination of staff training, Child Development Associate (CDA) certification as a minimum for quality programs.
  • Sensitivity to language and cultural diversity with a concerted effort to hire diverse staff that reflects the population served.

STRATEGIES:

The Reston Child Development Council (RCDC) comprised of Child Care Providers and advocates for children could be the vehicle to monitor the pulse of the state of Child Care within the community. The Council would work closely with the Fairfax County Office for Children, The Greater Reston Chamber of Commerce, the Northern Virginia Association for the Education of Young Children, and Advocacy groups that are relevant to the mission.

AFFORDABLE HEALTH CARE
Prepared byPatti Hartsfield

GOAL:

That all families and individuals living in Reston will have access to affordable health care services; that they will know how to access needed medical care.

CURRENT STATE OF AFFAIRS:

Based on 1995 Community Needs Assessment of Fairfax County and assuming that county statistics are representative of Reston�s population�

  • In 14% area households, one or more persons are uninsured. Higher rate in lower income households, but problem experienced in middle and upper income households also.
  • Lack of health insurance reported much more frequently in households headed by Hispanics or Asians than in households headed by Whites or Blacks.
  • Households in which no English spoken are greater than 5 times more likely to have an uninsured member. They are also 3 times more likely to report not receiving needed medical care.
  • Children or adults in an estimated 9% of area households did not receive needed medical or medicine during the study year. More than 1/3 of this 9% had incomes of $36,000 or less.
  • Young adults (18-34 yr) are age group with highest incidence of not receiving needed medical care at a rate of 36%; next highest percentage was 35-54 year age group.
  • Reston is part of the Region reporting the lowest incidence in the county of not receiving needed medical care.
  • Of households not receiving needed medical care, most frequently mentioned services not received:

-Routine doctor care, physicals 49%

  • Eye exams or glasses 44%
  • Prescription meds 32%
  • Diagnostic tests 25%
  • Pap smear and/or mammo 21%

� Barriers to services, top reasons:

  • Not able to afford care or care needed not covered by insurance 81%
  • Do not qualify for medical assistance18%
  • Do not know where to get needed medical care11%

OBJECTIVES:

  • Develop and track measures for a Healthy Community specific to Reston
  • Integration of all referral services for lower income and uninsured households. Referral services should not be specific to health care or child care or legal services but instead, be able to provide assistance to meet the stated need.
  • Innovative outreach programs for screening and referrals specific to non-English speaking households, lower income or uninsured.
  • Greater regional cooperation among community organizations and health care providers.
  • Educate residents on selection of insurance plan to include coverage for routine physicals, prescription meds, diagnostic testing, required screenings.
  • Establish infrastructure to finance primary care for the indigent; equipment and physical space.
  • Encourage Reston businesses to volunteer training and technical assistance for community organizations.

STRATEGIES:

  • Encourage local papers to publish Virginia Hospital and Healthcare Association (VHHA) findings annually on "Indicators of Healthy Communities"
  • Identify individual or forum to compile comprehensive resource guide for all referral services targeting lower income and uninsured households. Should be printed in English and Spanish and available for distribution or reference at key locations throughout Reston and at community outreach programs.
  • Increase knowledge and promote understanding by residents on selection of insurance plans through non-biased review of plans and their benefits.
  • Employers in Reston should partner with local healthcare providers to provide health screenings and programs to promote healthy lifestyles.

AFFORDABLE HOUSING
(Prepared by Sonja H. Vaughan)

GOAL:

That all people who live and/or work in Reston, Virginia will have access to decent housing that is within their economic means. Affordable housing means that housing does not cost a family more than 30% of their income for rent or mortgage. Affordable housing units are decreasing in Reston while the waiting list increases. Enough quality affordable housing will be available in Reston to meet the housing demands of the moderate and low income people in the community.

CURRENT STATE OF AFFAIRS:

Affordable housing means that the community offers housing opportunities to people where no more than 30% of their income is used to pay for decent shelter. The demand for affordable housing exceeds the supply and with the changes in the Federal Government�s Preservation Laws and the County�s new revised ADU ordinance, affordable housing units will most likely continue to decrease.

As of January 1996, there were 334,123 dwelling units in Fairfax County with a median market value of individually owned housing units of $186,300. A breakdown of the median market value by type is: single family homes, $227,000; townhomes, $142,000; and condominiums, $85,000.

In January, 1997, there were 51,974 apartment units in Fairfax County with an average rent of $809. The number of apartment units excludes public housing, some senior citizens units, and privately owned units in complexes of 5 units or less. There are 3,487 apartment units in the subcensus tracts comprising Reston. The average rent in Reston is $828 and the median rent is $841. See attachment for the number of below market and assisted housing in Reston.

Reston is mostly built out. Public private partnerships need to provide, rather than simply promote, affordable housing. Older commercial and residential properties should be rehabilitated for affordable housing.

OBJECTIVES:

  • Increase the number of affordable dwelling units (ADUs) both rentals units and single family homes;
  • Increase financial incentives to developers to build more affordable units and re-develop existing older properties;
  • Form public private partnerships to build and rehabilitate affordable housing in the community;
  • Educate the public on the mutual benefits of affordable housing;
  • Create new innovative financial assistance programs to enable families to move out of homeless shelters and substandard housing;
  • Gain strong political support for increasing affordable housing in Fairfax County.

STRATEGIES:

  • Lobby the Board of Supervisors to support affordable housing by enforcing the affordable dwelling unit ordinance, seek new ways to add ADUs to the housing inventory and to integrate affordable housing into the general population of Reston.
  • Use the Washington Area Housing Partnership to assist in promoting affordable housing in Reston. This group can work with area business interests to develop creative housing solutions.
  • Involve community organizations in educating the public about having affordable housing in their community. Explain the advantages of affordable housing. How will affordable housing strengthen Reston? Address homeowners concerns about having ADUs in their neighborhoods. Try to overcome the NIMBY attitudes of residents.
  • Involve housing developers in finding long range solutions to affordable housing issues. Offer financial incentives to developers to "buy in" to building enough ADUs.
  • Utilize all existing government supported programs to build and subsidize affordable housing.
  • Explore creative developments like the County�s single room occupancy units (SRO�s) where all the space in commercial buildings are utilized having offices and housing under one roof.
  • Explore group homes and shared living space. Lobby to change laws which restrict the number of people that can live in one unit.

COMMUNICATIONS
(Prepared by Jan Bradshaw)

GOAL:

The availability of Human Services and Public Safety Programs, Reston�s Social Justice Goals, and the Objectives of the Supporting Programs should be effectively communicated on a continuing basis to all, including seniors, students, newcomers and visitors -- that those in need become aware of services that are available and/or how to access them.

CURRENT STATE OF AFFAIRS:

Currently many Human Service Agencies are using the local newspapers, such as the Connection, The Reston Times , and the Reston Observer, pamphlets, flyers, Jones Communication TV, Referrals from other agencies, notices through the schools, and specially designed training programs for helping professions, all with a view toward getting the word out. Still, problems remain in communicating the availability of services and programs in the area.

The Reston Connection�s audited press run is 20,000. It is moving to delivery by mail over the next year, since carrier delivery is not reliable. However, the paper is currently difficult to find, if mailed arrives too late to take part in many of the activities listed for the weekend, and many people who need services will be reluctant to pay for a subscription, should a fee be charged. Also, the boundary for delivery of the "Reston" Connection, as distinct from the Herndon or Vienna/Oakton is not well defined.

There is a considerable void in the Reston business community, since the local papers are delivered almost exclusively to residences. This is also true for The Observer, and the Reston Times. While recognizing this void, Ms. Kimm, Editor in Chief and Executive Vice President of the Connection has no strategy for increasing the Connection�s exposure among people who work in Reston, but live elsewhere.

Limited resources for covering Reston also impact the current coverage of news in Reston. Again, using the Connection Newspaper as an example, only one reporter is assigned to the area. Another problem is the turnover in community reporters, thus the lack of institutional memory or deep understanding of issues, players and organizations� roles and interests. There is also a tendency to rely on a small group of sources to comment on news stories. It has also need noted that in some cases there is little restraint of editorial judgment imposed in coverage, printing of letters to the editor, etc. which tends to give the appearance of a more vitriolic debate and community divisiveness on issues than is truly the case. There is also a lack of coverage of longstanding issues that affect day to day issues, when in fact Reston has a Master Plan that is being followed.

Looking into Jones Communication Cable Company, the local Channel 8 Channel does not cover Reston in its entirety, such as excluding the Polo Fields or anything west of Fairfax Parkway. They do serve 17,000 of 20,00 homes in Reston, have 74% penetration of homes, but less than 1% of businesses. Presently, Jones can be live at all schools, Town Center, Government Buildings, and the Community Center. Jones can and does do a Community Bulletin Board scroll.

There is also a Reston Web in the Community which is used by those who have the updated technology available at home or in their offices. It is used faithfully by those who are aware of it�s presence, but is still considerably underutilized.

Organizations, such as the Reston Community Center produce many pamphlets and printed materials about available Services, Programs and Classes at their Center and in the Community. In the Case of the Reston Community Center, a Newspaper of Events and available programs are also mailed to the Reston Residences once each quarter. In addition, the Center Stage is included as an insert in the Connection the last Wednesday of each month.

The Reston Association also mails out a booklet containing their available programs several times a year, and has begun using the Reston Observer to communicate their news and Events, since it is a newspaper mailed to the residences of Reston and is free of charge � i.e. no subscription fee. However, it is currently only published once a month.

The Department of Family Services uses Fact Sheets printed on cardstock dealing with specific issues such as choosing babysitters, contacts for emergency needs, child protective services and the like. These Fact Sheets are currently placed at the Reston Regional Public Library, the Shelter, laundromats, and other areas where people may congregate. In addition, they have personally attended the Hispanic Festival in Herndon and Health Days at Elementary Schools to hand out flyers and discuss the availability of services. There is also a Human Services Round Table at Stonegate and Cedar Ridge where topics and programs are presented and discussed. A phone number has been established � (703) 222-0880 � to provide a front door for available services, but at present it seems underutilized. They employ two full time Communications experts for Fairfax County whose sole function it is to get the word out regarding available Programs and Services. At present, it is not enough and more personnel are needed.

Other organizations, such as Northwest Center rely on referrals, schools, the police, and printed information � in English as well as multilingual. Currently, it does not seem to be enough.

In ethnic areas of Reston where English is not widely spoken, word of available services are spread throughout the Community by outreach workers who speak the language, as well as by word of mouth by those in the community. There is also a Multicultural Center for Human Services which provides information and referral.

The Advisory Social Services Board has a satellite office in Reston which meets the needs of our citizens. They have multilingual staff, pamphlets, and use Community forums to reach their clients. They could use additional staff to reach and communicate available services to those in need.

OBJECTIVES:

To develop and interactive, integrated internal communications plan for Reston by developing the following:

  • To create an "electronic village" in Reston. Built around the information technology businesses located in Reston and the high incidence of PCS and Internet access already existing in our community�s homes, schools and businesses, the electronic village can enhance how we as a community can learn and keep abreast of Programs and Services available in Reston and the County.
  • To explore the possibilities of using other Television Stations, in addition to Jones Cable, to show Human interest and local Reston News.
  • To enlist the use of Radio for Human Service Information Broadcasts and to relay information on available programs and services in the community.
  • To see if the boundary limit for Reston local newspapers can be expanded to include all of Reston.
  • To provide funding for more outreach and communication workers to work in specific communities where service and program information is at a minimum.
  • To look into the area of Corporate Philanthropy � what are businesses doing to improve the community � via contribution, programs etc.
  • To provide more multi-lingual access via the internet and programs to reach those for whom English is a second language.
  • To look into the possibilities of increasing the use of booths set up at Community Fairs and Events, including the Community Connection, as a way of getting the word out regarding the availability of programs and services on a face to face basis.
  • To work with the faith communities, The Reston Chamber of Commerce and the Clusters and Condo Associations of Reston to provide information for their newsletters and ads in their directories.
  • To work with the Schools and Child Care Centers by placing ads in their newsletter to educate the community on services available to them.
  • To provide �shorts� at movie theaters before the movie on Human Service and Public Safety topics, such as teen pregnancy etc. as well as indicating where help and more information can be found.

STRATEGIES:

  • To work with Jones Communications in setting up an Electronic Village in Reston. Jones Communications Cable is currently installing fiber optic network for cable, telephone and Internet throughout the Washington area for the jurisdictions it serves. This will provide access to all and greatly enhance the Electronic Village concept. This concept has been embraced by Supervisor Dix and introduced to a group of business and Education leaders.
  • In conjunction with the above, to set up an organization which will provide computers and training to those who do not have access to technology and to teach them how to use it. This would fit into the concept of the Electronic Village in Reston for all.
  • In exploring additional TV news coverage for Reston, Headline News can be pre-empted with 5 minutes of local news at 24 and 54 past the hour with ad sales available. This could be used to promote Programs and Services available to Reston Residents, and be accessible to those who do not live within the boundaries of Reston or who do not have access to Jones Cable. A deal could be explored with the Reston Times for the Headline News "local". Also, Channel 80 is "leased access" for sale at 30-minute prime time for $6-7.
  • To explore radio stations for the placement of brief ads regarding available services, coordinating the information with the type of listener � teen information on DC 101, WTOP News for Adults, etc.
  • Lines are being installed for high speed Internet access in Prince William. That is coming to Reston, with phone. Internet will start late 98, early 99, but there is no idea at present when it will be operational.
  • Engage in dialog with the community to discover ways the Media, businesses, and agencies can work better together to achieve their objectives and to provide information regarding services and programs available to its residents and Reston Business Residents.
  • To explore creative fund raising techniques to fund positions for more outreach and communication workers to match and communicate to those in need specific Services and Programs available to them.
  • To develop in the local phone book a separate section ( perhaps using colored pages) wholly devoted to programs and services available in the community.
  • To contact Child Care Centers, Schools, Cluster and Condo Associations and the Faith Communities regarding ads and pre-written topics for inclusion in their publications and Newsletters.
  • Contact Movie theaters regarding the use of pre-movie advertisements and movie shorts, coordinating the Human Service short stories and informational contacts with the age group of the movie attendees.
  • Look into area festivals with an eye to setting up booths to distribute information and answer questions on a one on one basis.

HUNGER
(Prepared by Priscilla Ames)

GOAL:

To eradicate hunger in Reston

CURRENT STATE OF AFFAIRS:

1. There are 1,796 students receiving free or reduced price lunches in a membership of 7,406 students in the Reston Public Schools. This represents 24.25% of the students. (The schools included are: Aldrin, Armstrong, Dogwood, Forest Edge, Hughes, Hunters Woods, Lake Anne, South Lakes, Sunrise Valley, and Terraset.)

1. 84,000 meals were served in 1997 at Embry Rucker Shelter.

2. $10,000 worth of food at the holiday season was distributed by Herndon-Reston FISH to Reston and Herndon families.

3. 649 children in Reston/Herndon Child Care Subsidy Programs receive daily meals.

4. $135,000 worth of food in FY 97 was distributed by Reston Interfaith�s food program.

5. Food is the number one request on the Herndon-Reston FISH phone line.

6. Fairfax County distributes 6,500 lunches each summer to the children attending the recreation programs at 3 subsidized housing clusters in Reston.

7. Food stamps will not be available to families as they leave the Welfare Reform Project under the time line.

OBJECTIVES:

  • Alert this community to the existence of hunger in Reston.
  • No person in our community should experience hunger.

STRATEGIES:

Call for a community wide meeting to develop a comprehensive strategy involving non-profits, religious organizations, elected county, state & Federal representatives and their staffs, and all citizens.

LIBRARIES
(Prepared by Priscilla Ames)

GOAL:

All Restonians must have access to an excellent library system that has well-funded collections, up-to-date technology, convenient hours and locations and inventories reflecting citizen demographics, in order to meet Restonians informational, educational and recreational needs.

CURRENT STATE OF AFFAIRS:

(Comments by Sam Clay, Director, Fairfax County Library System)

The Fairfax County Library Board identified the need to expand and renovate the Reston Regional Library when the usage at that facility began to exceed its capabilities. In a planning study completed in April 1995, the Library Planning Region that included Reston Regional Library was projected to be short of library space by the year 2010.

This Planning Region included Herndon Community Library and the Mini-libraries Carter Glass, Hunters Woods, and Great Falls. The closing of the two Reston Mini-libraries beginning July 1996 was somewhen offset by the reopening of the Herndon Community Library as a full-service facility just a year before. The usage at Reston Regional, however, has continued to soar. By June 1997, the visitors to Reston Regional continue to be the greatest of any branch in the system, 576,000 that year. The books checked out exceeded 1 Million for the year ending June 30, 1997.

Even the projected opening of a Great Falls Community Library by the year 2000 is not expected to bring significant relief to the over use of the present Reston Regional facility. Great Falls area use at Reston is estimated to be less than 5% of the Reston total, and as a community library Great Falls will still need to refer some users to the greater resources of the regional library.

The increasing population of the Reston service area can be expected to continue to rely heavily on the Reston Regional. That population was estimated to be 105,366 in 1996, to be 112,906 by 2000, and over 130,000 by 2010. But residential population only describes part of the users at Reston Regional, because the employee population on Reston's many businesses is also growing at a dramatic rate. The build out of Reston Town Center will bring increasing numbers of daytime employees, with the projections for BDM and Oracle alone exceeding 2000 additional employees. The townhouse construction surrounding the Town Center and environs will add at least 4000 households to the immediate vicinity of the Library.

All these changes signaled the need for increased space at Reston Regional, and the Library Board included this in the Long Term Capital Needs identified in the 1996 Capital improvement Plan process. The Reston expansion plan was finally published as a long term need in the Approved Capital Improvement Program Fiscal Years 1998-2002 (Funding Not Yet Designated).

Hunter Mill District citizens will notice many benefits of expanding the Reston Regional Library and redesigning the present space to serve more efficiently. Books are presently shelved on very high shelves in narrow aisles, resulting in a very dark and warehouse-like effect. Browsing will be enhanced by use of improved lighting in wider aisles, and the collection should be able to expand in many critical subject areas.

The space for individual study and for the use of computer resources will be expanded. There is a need to enlarge the area for children's books and also to insulate the sound generated in that area. The quiet study area will be expanded to accommodate the greater numbers who select that area for study. All telecommunications systems will be improved to enable greater flexibility in adapting to new technology of the 21st century. (end of comments by Sam Clay)

CURRENT STATE OF AFFAIRS (con�t):

On March 30, 1998 the Fairfax County Public Library Board spoke at the Fairfax County Budget hearing for fiscal year 1999. They said this proposed budget represents the 8th straight year of reduced book buying ability (In Hunter Mill District we have lost more than $350,000 in book buying ability, resulting in 47,000 fewer books for library users in the Hunter Mill District)

If you go into a Fairfax County Public Library to find a new, high-demand book such as a best-seller, you will NOT be able to find one on the shelf 95% of the time.

The library commissioned a community survey which was completed in November 1997. They found that 82% of citizens used the library system in the last year. 96% said the library is important, and when they asked registered voters how much more money, per capita, they thought the Board should budget for the library, many told them 93% more. We heard from voters who recommended an increase from FY 96's $20.00 per person to an average recommendation of $39.00 per person.

OBJECTIVES:

  • Expand and renovate the library
  • Increase the book purchases dramatically
  • Expand Homework center for school students
  • Develop a strong public relations program to attract all persons from our diverse community
  • Expand technology programs and classes

STRATEGIES:

  • Have Reston's major organizations be the advocates for funding the Reston Library expansion plan for increased space as published in the Approved Capital Improvement Program Fiscal Years 1998-2000 and for future library needs.
  • Encourage and set-up a mechanism for the hi-tech Reston/Herndon business community to be a major partner with the library in providing the high technology needs.

PUBLIC SAFETY- FIRE
(Prepared by Captain Mark Rohr)

CURRENT STATE OF AFFAIRS:

The Fairfax County Fire and Rescue Department is comprised of a diverse group of over 1100 uniformed employees. Our goals are to protect the lives and property of the citizens of Fairfax County. Our Strategic Vision, as seen by Fire Chief Glenn Gaines is as follows:

The Fairfax County Fire and Rescue Department will become the national model for providing responsive, quality emergency and preventive services. Effectively serving the public remains our highest priority. We will always value our personnel as dedicated and compassionate professionals, who continuously strive to meet the changing needs of our community. We will actively participate in community life and , by example, serve as leaders and role models.

GOALS/OBJECTIVES/STRATEGIES:

To accomplish our vision, our goals for the entire county, as well as the community of Reston are as follows:

� To continuously monitor emergency response activity and to make adjustments in our coverage on a temporary and permanent basis as needed.

A. In the short term, emergency activity is monitored by the Public Safety Communications Center. Resources are moved as needed to cover busy areas.

B. In the long term, emergency responses are reviewed annually to ensure proper apparatus placement and to minimize apparatus response times.

C. Based on the average travel speed of 31.3 miles per hour, our goal is 5 minutes travel time to an emergency incident.

D. FS# 39 is due to open in June 2000 as a result of emergency incident response reviews. The station will be located at Reston Ave. and Leesburg Pike.

� Our ability to provide quality emergency service is due to the many hours that we devote to training. This begins at the recruit level and continues throughout our career.

A. Recruit training must be maintained at 22 weeks. Many topics are covered in this time period.

B. Hours of hands-on as well as classroom instruction help to keep our skills sharp.

� Our Fire Prevention, Life Safety, and EMS Division�s strive to prevent fire/medical incidents from occurring through public education:

A. The Prevention Division is involved in fire safety from the plan�s review stage, watches them as they are built, and inspects their systems as they grow old.

B. Life Safety starts visiting pre-school age children, and targets our 3rd graders in our fire prevention education efforts.

C. EMS personnel provide preventive services by prompt medical intervention and delivery to the appropriate medical facility.

� We will participate in community life in as many ways as possible.

A. Involvement will include the Reston 2000 task force, various events such as triathlons, the 2 mile swim, and other events as they arise.

� Other areas of concern that we will address are:

A. Language needs- We will attempt to tackle this challenging issue thru stronger recruitment efforts and in-service training of our staff.

  1. We will also explore the possibility of reaching out to our more diverse citizen groups through other means such as the Internet, local cable channels, etc.
  2. While some training has been done in the operations division, more frequent refresher training may be looked at as a way to keep our members current in foreign language skills.

B. Our bi-lingual efforts should be directed at all aspects of our department. This would include Life Safety, Prevention, etc.

C. Upgrade of the E-911 System: As technology changes we must also change. Every effort is being made by Fairfax County to keep your 911 system as up to date as possible. Education of staff, upgrade of equipment, new radio systems, etc. are all a big part of our efforts. This promises to be an ongoing process for many years to come.

PUBLIC SAFETY- POLICE
(Prepared by Captain Robert R. Beach)

CURRENT STATE OF THE STATION: Service Area:

The Reston District Station provides public safety police services to a 64.52 square mile area consisting of a population of 135,594 people, which is third in density of our seven Districts

The housing make-up in the District consists of:

24,026 Single Family Homes

10,535 Town Homes

1, 626 Multiplex Homes

8, 438 Garden apartments

672 Mid-Rise Apartments

285 Hi-Rise Apartments

12 Duplex Apartments

The total number of housing units is 45,574, or 14.2% of the Fairfax County Total Housing number, which is fourth in density of our seven District Stations. Crime Rate: 1997

Below is the Index Crime Rate for the Reston District for 1997:

Murder 0

Rape 6

Robbery 53

Aggravated Assault 41

Burglary 293

Larceny 2,857

Motor Vehicle Theft 228

Reston District is tied at number six for the lowest index crime rate of the seven District Stations. It must be noted that Fairfax County, in 1997, had a rate of index crime per 100,000 population of 3,020.31, which was the lowest in the Metropolitan Area. Cost Per Capita:

The police service cost per capita to the citizens of Fairfax County for Fiscal Year 1998 was $128.75; also the lowest in the Metropolitan Area. Manpower / Workload

During 1997, the Reston District Station�s authorized manpower was 98 officers. Those 98 officers responded to 33,220 calls for service.

The average response time for Priority I events (emergencies) were 6.4 minutes. (Response time is defined as the length of time elapsed from the receipt of a call in PSCC, to the arrival of an officer on the scene.)

Traffic and Transportation issues, as always, remain a priority for the Fairfax County Police Reston District officers. During 1997, they responded to 2,085 vehicle crashes. 672 of those involved personal injury.

GOALS AND OBJECTIVES:

The Fairfax County Police Department protects persons and property by providing essential law enforcement and public safety services, while promoting community involvement, stability and order through service, assistance and visibility. To further this mission, the Police Department goals and objectives for Reston 2000 is as follows:

Goal:

The administration and operation of the Fairfax County Police Department will be executed to provide essential law enforcement, public safety and related services to the public, while utilizing the most efficient and effective methods available, maintaining established professional standards, and optimizing community support. This will be accomplished by using the highest moral and ethical standards. All available resources, both personal and financial, must be expended with maximum efficiency in order to provide optimum service to the citizens of Fairfax County.

� Objective:

By 2005, through the budget process, expand the Reston District Station to adequately accommodate all personnel in order to provide the Police service need for the expanding population.

While maintaining the high standards for employment, increase Station staffing to sufficiently meet manpower / workload needs.

Goal:

The Police and the community share in the responsibility for crime control and public safety. The role of the Police is determined by the community it serves; through a partnership with the citizens, the Department improves the quality of life through control and reduction of crime. The agency must seek to collaborate with neighborhoods to better understand the nature of local problems and to develop meaningful and cooperative strategies to solve these problems.

� Objective:

By the year 2000, have an expanded Community Policing Program in place for the Core Reston area. The program shall contain specific programs to deal with the expanding aging, and youth populations.

Goal:

The capability to achieve this goal will be determined by the motivation, diversity and quality of the work force; therefore, the Police Department will seek to recruit and retain individuals who possess those qualities. In addition, it will be necessary for the Department to maintain state-of-the-art technologies and up-to-date training to allow maintenance and enhancement of police service delivery to the citizens of the community. The ultimate goal would be to reduce the incidents of crime, improve the crime closure rate, improve highway safety, and positively impact quality of life issues and the perception of safety by the citizens of the Reston District.

� Objective:

Continue to reduce crime and the vehicle accident rates.

Human Services and Public Safety Committee Resource/Reference Lists I. General Resources Fairfax County Reports

Fairfax-Falls Church Community Needs Assessment, 1995.

Fairfax County Advisory Social Services Board 1997 Annual Report

Fairfax County Human Services: Response to Challenges in the Community -- Selected Trends in Service Utilization and Demand, April 1998. Prepared by the Fairfax County Department of Systems Management for Human Services (703) 324-5638.

Human Services Overview Prepared for Reston 2000 task Force by Verdia L. Haywood, Deputy County Executive, April 20, 1998

The State of Human Services in Fairfax County, 1997. Human Services Council Report to the Fairfax County Board of Supervisors and the Community, January, 1998 II Population Groups

Aging Issues Resources

A Profile of Aging in the Fairfax Area, Fairfax Area Commission on Aging, May, 1994

A Profile of Older Americans: 1997, American Association of Retired Persons.

Fact Sheet on Section 202 Supportive Housing for the Elderly, Public Policy Institute Research Group

Fairfax County Area Agency on Aging, Carla Pittman, Director; Carolyn Carter, Planner

12011 Government Center Parkway, Suite 720

Fairfax, Virginia 22035-1104

703/324-5411

www.co.fairfax.va.us/services/aaa

Fellowship Square Foundation, Rev. A. Ambrose

Inova, Joan Miles, Director, Emergency Care

Reston Association Senior Advisory Committee, Information Services Audit

Reston Association Senior Advisory Committee, Virginia Wellness Co-chairperson

Strategic Perspectives on Aging � Resources & Needs: Update, Fairfax Area Commission on Aging, March, 1996

English as a Second Language Population Group Resources

1995 Fairfax-Falls Church Community Needs Assessment.

Cohn, D'Vera, "Minorities Settle Down in Suburbs," Washington

Post, 7/9/95, p.B1.

Hodgkinson, Harold L., Fairfax County '95: A Demographic Context

for Planning. Institute for Educational Leadership, Inc., 1995. Disabled Population Resources

Annual Reports, Fairfax Falls Church Community Services Board, July 1, 1994-June 30, 1995; July 1, 1995 - June 30, 1996; July 1, 1996- June 30, 1997.

Community Services Board Interviews with: Joan Volpe, Ph.D, Deputy Director; Jim Stratoudakis, Ph.D., Director, Managed Care Initiatives for Behavioral Health; Jan Rogers, Director, Community Services, Alcohol and Drug Services; Joan Pine, Directorm Mental Retardation Servcies; Rick Sleman

Fairfax Area Disability Services Board (DSB) Needs Assessment Report, 1997. Interview with Grace Starbird, Executive Director, DSB. Youth Resources

Fairfax County Human Services: Response to the Challenges in the Community � Selected Trends in Service Utilization and Demand, April 1998.

Fairfax County Initiative to Reduce Youth Violence: Community Audit of Youth Services, November 1996.

The State Of Human Services in Fairfax County 1997, Human Services Council Report to the Fairfax County Board of Supervisors and the Community, January 1998.

"Reston Youth Club Gets Behind Area Kids," July 29, 1998 article in the Reston Times.

Conversation with Shauna Cole, Coordinator of Teen Programs for the Reston Community Center

Conversation with Freya DeCola, Safe and Drug-Free Youth Section, Fairfax County Public Schools

Conversation with Vicky Green, Director of the PIT Teen Center

Conversation with Ernie Melendez, Outreach Worker, Fairfax County Public Schools

Conversation with Rene Graham-O�Neal, parent liaison at Langston Hughes and South Lakes

Conversation with Ashley Soloff, Events Coordinator for the Reston Association

Conversation with Bill Thompson, Volunteer at the PIT, former Reston Community Center Board Member, and local youth activist. III Specific Issues Affordable Housing Resources

Fairfax County 1997 Rental Housing Complex Census Analysis Report

Fairfax-Falls Church Community Needs Assessment 1995

Fairfax County Human Services: Response to Challenges in the Community, Selected Trends in Service Utilization and Demand April 1998

The State of Human Services in Fairfax County 1997

Washington Area Housing Partnership 1993 Annual Report

Fairfax County Department of Housing and Community Development

Resource person Mary Stevens - Public Information

Housing documents: Low and Moderate Income Housing Guide;

Affordable Dwelling Unit Ordinance; Alternative Strategies for Implementing Selected Housing Projects.

Future Directions for Reston Interfaith Housing Programs -- Recommendations from the Reston Interfaith Housing Committee

Memo from Ruth Avjean to Fran Butler; Subject: Reston 2000/Affordable Housing;

Date: April 14, 1998 Affordable Health Care Resources

Virginia Hospital and Healthcare Association (VHHA): "Indicators Of Healthy Communities 1997."

Fairfax County Human Services: Response to Challenges in the Community, April 1998. Prepared by Fairfax County Department Of Systems Management for Human Services.

Human Services Council Report to the Fairfax County Board of Supervisors and the Community: "The State of Human Services in Fairfax County 1997."

Fairfax-Falls Church Community Needs Assessment 1995.

Arlington Health Foundation, Community Health Needs Assessment, July 1997. Affordable Child Care Resources

Child Care Advisory Council for the Office for Children; FY 1999 Budget presentation to the Human Services Council, March, 1998.

The State of Human Services in Fairfax County � 1997; Human Services Council Report to the Board of Supervisors, January, 1998.

List of Reston and Herndon Child Care Centers from the Child Care Resource System; local survey, April, 1998.

SACC (School age child care) Centers from the Fairfax County Office for Children; March, 1998. Communications Resources

Jocelyn Barbour, Operation Manager, Region III, Department of Family Services � Reston Office.

Kathy Weatherby, Communications Director, Advisory Social Services Board of Fairfax County.

Mr. John Palatiello, Chairman of Reston 2000 Communications Subcommittee and Hunter Mill District Planning Commissioner.

Tom Bartelt and Troy Fitzhugh, Jones Communications of Reston.

Mary Kimm, Editor and Chief and Executive Vice President of the Connection Newspaper, and Ellen King, Reston Reporter. Hunger Resources

Fairfax County Public Schools Management Information Services

Herndon-Reston FISH (Friendly Instant Sympathetic Help)

Reston Interfaith

Embry Rucker Community Shelter

Fairfax County Department of Recreation (Summer Lunch Program) Libraries Resources

Edwin S. Clay III Director, Fairfax County Public Libraries, Statement of needs for renovation and expansion, April, 1988

Nadia Taran, Director, Reston Regional Library, Memo, July 1988

Library Patrons, Spring/Summer, 1998

Mark Sickles, Budget Committee Chair, Fairfax County Library Board, March 30, 1998 testimony to the Board of Supervisors

Louis Meade, Chair, Board of Directors, Fairfax County Public Library Foundation, March 30, 1998 testimony to the Board of Supervisors

"Changing Times, Vital Mission: Despite Static Budgets, Public Libraries Strive To Meet Patron Demands," Reston Connection, pg. 24, April 15, 1998

"A Boroughful of Bookworms: Motivated Immigrants Make Queens Library Busiest in US," page 1, Washington Post, April 28, 1998

"Nation�s Busiest Library Speaks in Many Tongues," page 1, New York Times, May 31. 1998

Public Safety � Fire Department Resources

Fairfax County Fire and Rescue Department Annual Progress Report, 1997

Captain Mark A. Rohr, 1820 Wiehle Ave. Reston, Va 20190 (703) 437-7575

FAX (703) 689-0771

Public Safety � Police Department Resources

Captain Robert R. Beach, Fairfax County Police, 12000 Bowman Town Drive, Reston, VA 20190-3307 (703)478-0904 FAX (703)318-9872

County of Fairfax Police Department Statistical Information Package Calendar Year 1997, Produced by the Fairfax County Police Department

Fairfax County Police Department, Strategic Initiatives Plan 1998 � 1999, Produced by the Fairfax County Police Department.


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